Older adults are adopting technologies such as smartphones, smart TVs, Internet of Medical Things devices, tablets and interactive voice solutions. Glen Tibbitts, corporate director of IT at United Church Homes, said the level of technology adoption and literacy among residents is wide ranging. The organization is currently testing the use of Amazon's Echo Show devices. Michael Hughes, senior executive vice president and chief transformation and innovation officer at United Church Homes, explained that training is being done in parts. "It's important to tie the technology to a meaningful outcome and then work with properties to iterate on that and create a virtuous circle," he said.